At work we use the G Suite for most everything and it works okay — for the most part. The problem is that we’re starting to have so much documentation that is just frozen in a spreadsheet or document that is just… out of sight, where no one pays it attention ever again.
I’m having a devil of a time convincing someone, anyone that having something other than the mess of documents we have shared between all of us is something worth having. Our current system simply doesn’t allow for detailed notes to be kept on all the parties involved for what we do: The sellers, the customers, the employees, so we end up just having the knowledge be stored on someone’s mind, where it can’t be efficiently shared.
And when that person leaves the knowledge is lost.
So now I’m wracking my brains to figure something out that we can all share because what we currently have is simply not working. A wiki is starting to look like the best idea but I can’t simply go and run it off a server somewhere. I want it to be at least be allowed, because I don’t want to lose my job trying to improve the company. It is confidential information, after all.
I’ve seen people lose their jobs for less than that.