I registered this domain through Moniker.com. Not the cheapest registrar around, but they seemed like a good place to register domains for a good price for a good set of features, plus comments made in various webmaster forums recommended this company over other registrars.
So a few months back I went ahead and got this domain to put up my blog. While the Moniker interface is not the best one around as it’s clearly geared towards management of big domain portfolios, it proved easy enough to figure it out.
Now I’m in the process of changing hosts as I’d like to get some practical experience in running a server by myself, using the setting I deem the best (notwithstanding the issues I’m having with my current host). The new server is up and running, and is serving another one of my domains.
The problem I’m finding now is that Moniker’s systems refuse to change the nameservers I initially entered when I first got the domain. I get this error:
* Failed to update a Domain in registry. Failed to create a NameServer in the registry. Error code: 2201 – Authorization error”
I’ve contacted their technical support about this to let them know the situation. It’s been two days since I last heard from them; I was told I shouldn’t have further problems, when I’m still having them. Couple this with issues the site seems to be having (connections reset, extreme latency) and it doesn’t inspire a lot of trust. I did expect more from them than what I’m getting. If I’m having these issues, I don’t want to think what a domainer goes through.
It’s quite a big letdown. I used to register domains through Yahoo Small Business, before they hitched up prices for renewing domains with them. Although they were just reselling Melbourne IT‘s services, they rarely had issues of this sort.
If push comes to shove I’ll just go ahead and transfer the domain to someone else. Anyone got any recommendations?
P.D: As of 2008/10/26 (when I translated the post into Spanish) the issue has not been resolved ¬¬