Annoyances

“Can I get someone who speaks English?”
I do believe I am speaking in English. What can I do for you?

Just because you’re calling customer service doesn’t mean I’m outside the US.

“I want to speak with a manager”
Sure thing. Can I have your order so I can tell my manager what you’re calling about?
“No I want a manager now because I don’t want to talk to you”
Unless I obtain this information I cannot transfer you to a manager. Anything else?

Give me something so I can help you. Otherwise I’ll tell you to fuck off.

“I want a cut”
We all want things. Do one more order and you’ll get your cut.
“NO I WANT A CUT NOW”
You already accepted the order. Finish it and you get cut. Otherwise you get written up.

These people are the ones doing the work, but really, most of them are idiots.

“Your menu is out of date and all the prices are wrong”
I can fix the prices on this order, have you sent your menu in?
“WE DON’T HAVE TIME FOR THAT”
Do. Not. Yell. At. Me.

There’s a reason why people don’t order from you anymore, dear restaurant owner.

Not getting paid enough for this

At work we use the G Suite for most everything and it works okay — for the most part. The problem is that we’re starting to have so much documentation that is just frozen in a spreadsheet or document that is just… out of sight, where no one pays it attention ever again.

I’m having a devil of a time convincing someone, anyone that having something other than the mess of documents we have shared between all of us is something worth having. Our current system simply doesn’t allow for detailed notes to be kept on all the parties involved for what we do: The sellers, the customers, the employees, so we end up just having the knowledge be stored on someone’s mind, where it can’t be efficiently shared.

And when that person leaves the knowledge is lost.

So now I’m wracking my brains to figure something out that we can all share because what we currently have is simply not working. A wiki is starting to look like the best idea but I can’t simply go and run it off a server somewhere. I want it to be at least be allowed, because I don’t want to lose my job trying to improve the company. It is confidential information, after all.

I’ve seen people lose their jobs for less than that.

Who’d have thought? 

@morganmpage: Ten years ago I would not have predicted that geek culture would plunge the world into political chaos.

I stopped feeling like one of these people long ago… Not because I grew out of gaming culture, but because I noticed those tendencies and could not put a name to them.

That and the simple lack of available time for gaming. Work is how you afford to have gaming time. The entire thread is so worth consideration.